1. Overview
Thank you for purchasing from our website. Please read this Refund and Returns Policy carefully before making a purchase.
Due to the nature of digital products, all sales are generally final. Digital products cannot be returned once they have been delivered or accessed.
By purchasing from our website, you agree to the terms outlined in this policy.
2. Digital Products
Our products include, but are not limited to:
- Ebooks
- Online courses
- Downloadable PDFs
- Trading guides
- Digital templates
- Software or digital tools
All products are delivered electronically via download link, email, or account access.
3. No Refund Policy
Because digital products are instantly accessible after purchase, we do not offer refunds, returns, or exchanges once:
- The product has been downloaded
- The product has been accessed
- The purchase has been completed
This policy helps protect our intellectual property and prevents misuse.
4. Exceptions
Refunds may only be considered in the following cases:
- Duplicate payment made by mistake
- Technical issue preventing access to the product (that we are unable to resolve)
- Incorrect product delivered
If you experience any of these issues, please contact us within 7 days of purchase with proof of payment.
5. Technical Issues
If you have trouble downloading or accessing your product, please contact us at:
contact@tradiza.com
We are committed to resolving any technical problems as quickly as possible.
6. Chargebacks
Initiating a chargeback without contacting us first to resolve the issue may result in:
- Suspension of access to your account
- Permanent ban from future purchases
We encourage customers to contact our support team before filing any dispute.
7. Contact Information
If you have any questions about this Refund and Returns Policy, please contact us at:
Email: contact@tradiza.com
Website: tradiza.com